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Guidance for Service Agents

 

This information is aimed primarily at tyre trade professionals. Its purpose is:

  • To support the adoption of best practice regarding the safe and efficient use of tyres;
  • To warn against common errors and misconceptions about tyres;
  • To set out the procedure for handling consumer complaints against tyre suppliers or manufacturers.

Tyre service life recommendations(204KB)

Self supporting run flat tyres(242KB)

Tyre complaint handling - Code of Practice(298KB)

Tyre noise regulations and directives(302KB)

Replacing car tyres - important considerations(852KB)

Euro look - tyre and wheel compatibility(324KB)

Tyres and the use of disinfectants in wheel washes (207KB)

Full diameter decorative wheel trims (211KB)

Puncture sealants - tyres in normal highway use (263KB)

Nitrogen inflation for car tyres(241KB)

Tyre inflation safety poster  (1.63KB)

Why fit winter tyres (527KB)