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Complaint Procedure

 

If you have a complaint about the performance of a tyre you should first seek redress from the vendor. The tyre industry has an agreed complaints process that is set out in the document below. If you need help in pursuing your claim you can engage the services of an Independent Tyre consultants.

Consumer guide to tyre warranty complaint process(233KB)

Standard Application Form (SAF)(120KB)

Standard Application Form Instructions (SAF)(423KB)

Independent Tyre Consultant's List (125KB)